Knowledge management for UXR
Learn how to create a custom knowledge management strategy that elevates UX research at your organization.
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Course overview
This course meets you where you are on your knowledge management journey.
Whether you are starting from scratch or picking up where someone else left off, you will learn how to assess your KM problem space, apply the principles of KM that guarantee success, avoid data loss, demonstrate the value of UX research, and effectively deliver insights to stakeholders.
Who is this course for
01
UX Researchers who want to improve knowledge management for their team
02
Research Operations Professionals who want to create a knowledge management strategy for the teams they support
03
UX Designers, Product Managers, and anyone else who works with customer research
What you’ll get out of this course
Properly assess the problem space
Apply the principles of knowledge management to your research org, using simple strategies to achieve visible results
Craft a knowledge management strategy and timeline with achievable goals
Improve repository adoption by understanding the producers and consumers of research
Demonstrate the value of your knowledge management strategy to stakeholders
What’s included
Live sessions
Learn directly from Emily DiLeo in a real-time, interactive format.
Lifetime access
Go back to course content and recordings whenever you need to.
Community of peers
Stay accountable and share insights with like-minded professionals.
Certificate of completion
Share your new skills with your employer or on LinkedIn.
Maven Guarantee
This course is backed by the Maven Guarantee. Students are eligible for a full refund up until the halfway point of the course.
What students are saying
Meet your instructor
Emily DiLeo
Emily DiLeo
With my expertise in qualitative research and information management, I help organizations grow their research practice with a custom knowledge management strategy. I bring a collaborative spirit, endless curiosity, and a human touch to the practice of knowledge management.